Returning a Faulty Product - LINC 3.02
2:10 PMWatch the video. Listen and repeat to improve your pronunciation. Complete the exercise below.
go over • seems to be • Let's check • to be • cutting the messages off • if we just reverse • can only get • I guess • should be • be okay • I don't think • only records • be • If you have • if you need them • check it out • everything should
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
| CLERK: Yes, okay. Thank you. Right. Bye-bye. Hi. How can I help you? |
| ANTHONY: Hi. I'd like to return this answering machine. |
| CLERK: I see. And do you have a receipt? |
| ANTHONY: Yes, here. I bought it last week. |
| CLERK: And what the problem? |
| ANTHONY: It doesn't work. |
| CLERK: It doesn't play your messages? |
| ANTHONY: No. I mean, yes. There seems something wrong with the recording mechanism. |
| CLERK: And how is that? |
| ANTHONY: It one or two messages, and then it cuts off. I two messages. |
| CLERK: Hmm, let's . Power plug goes in here. Telephone goes in here. And this goes to the phone outlet. |
| ANTHONY: That's the way I had it. |
| CLERK: Good. the outgoing message. |
| ANSWERING MACHILNE-ANTHONY: You have reached 278-5534. Please leave a message and we'll get back to you as soon as possible. |
| ANTHONY: That part works well. It's the incoming messages that get cut off. |
| CLERK: Hmm. Are there any messages on the machine now? |
| ANTHONY: Yes. But it only recorded one and half messages. |
| CLERK: Right. Let's look at the incoming message tape .... Outgoing message, incoming message. Ahhh! Here's the problem. |
| ANTHONY: What is it? |
| CLERK: The tapes are in the wrong places. |
| ANTHONY: Wrong places? |
| CLERK: That's right. The outgoing message tape is very short. And it on this side. The longer tape should on this side. |
| ANTHONY: Oh, I understand. So, the shorter tape is ? |
| CLERK: Right. So the tapes, everything should be okay. |
| ANTHONY: Oh, great! |
| CLERK: Would you like me to the operating instructions? |
| ANTHONY: No, it's necessary now. The tapes are in the right place. So, be okay. |
| CLERK: I think you're right. Anyway, the instructions are in the manual . |
| ANTHONY: Okay, great. I don't have to return it now. |
| CLERK: It should . |
| ANTHONY: Thanks for your help. |
| CLERK: Oh, you're welcome. any other problems, just let me know. |
| ANTHONY: I will. Bye! |
This exercise has been made using a free generator and script at Random Idea English Video courtesy TRU University - Open Learning Division
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