Answering the Phone - Sales Calls
10:16 AM Watch the video. Complete the exercise below.
calling • who's this • for five years • a great • savings account • What is • speaking with • Are you • am fine • your time • for calling
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
| HANDLING A SALES CALL FROM A BANK |
| Jim: Hello. |
| Mike: Hello, am I Jim? |
| Jim: Yes, ? |
| Mike: This is Mike, on behalf of Signature Bank. You have been our client . Right, Jim? |
| Jim: That’s right. this about? |
| Mike: Well, we are offering a higher interest rate if you open a with Signature Bank. |
| Jim: Nah, I with my current status. |
| Mike: sure Jim? This is opportunity. |
| Jim: Yeah, I’m sure. Thanks though. |
| Mike: Thanks for . |
| VOCABULARY |
| On behalf of: for |
| Client: customer |
| Interest rate: 3% - money you make from money in a bank |
| Savings account: You can save money in this bank account. |
| Current Status: How things are now |
| Opportunity: Chance |
| Thanks though: Thanks anyway |
This exercise has been made using a free generator and script at Random Idea English
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