At the Employment Office - Part 2 - LINC 3.19

Watch the video starting at 02:20. Listen and repeat to improve your pronunciation. Complete the exercise below.
to inquire   •  when I can speak   •  job listed   •  what I did   •  typing job listed   •  keep trying   •  putting it off   •  drop it off   •  who to see   •  former employer   •  job posted   •  check out   •  as a secretary   •  dropped by   •  started looking  
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
At CEC Counsellor's
COUNSELLOR: Mrs. Ming?
JOYCE: Yes, that's right.
COUNSELLOR: Please have a seat.
JOYCE: Thank you.
COUNSELLOR: I'm Mrs. O'Leary, your counsellor.
JOYCE: Nice to meet you.
COUNSELLOR: So, for a secretarial job.
JOYCE: Yes. This feels kind of strange. I for work in a long time.9
COUNSELLOR: Which hours to work?
JOYCE: Well, I regular hours.
COUNSELLOR: I see here you have experience as a secretary. What are your job skills?
JOYCE: Well, bookkeeping and payroll.
COUNSELLOR: with a computer much?
JOYCE: I'm trained on the typewriter. I'm a good typist. And to improve my computer skills.
COUNSELLOR: How well can you manage a computer?
JOYCE: Well, I'm just starting.
COUNSELLOR: Well, I should let you know that the job you're interested in requires computer skills.
JOYCE: Oh, I see.
COUNSELLOR: taking a computer course?
JOYCE: Well, a refresher typing class for the past few weeks.
COUNSELLOR: It might be a good idea to consider a computer course. Most of the secretarial jobs with us require computer skills.
JOYCE: Oh, so computer skills for most jobs.
COUNSELLOR: Well, you could check the classified ads under Help Wanted. Sometimes other jobs are advertised in the newspaper. Anyway, you're registered with us, so if anything comes up, we'll let you know.
JOYCE: Thanks.
COUNSELLOR: Can you tell me working?
JOYCE: Immediately. Well, as soon as for child care.
COUNSELLOR: Good. Here's my card. And if I can be of any assistance, please make an appointment to see me.
JOYCE: Thank you for your help.
COUNSELLOR: My pleasure. Good luck.
JOYCE: Bye-bye.
This exercise has been made using a free generator and script at Random Idea English Video courtesy TRU University – Open Learning Division

At the Employment Office - Part 1 - LINC 3.19

Watch the video. Listen and repeat to improve your pronunciation. Complete the exercise below.
to inquire   •  when I can speak   •  job listed   •  what I did   •  typing job listed   •  keep trying   •  putting it off   •  drop it off   •  who to see   •  former employer   •  job posted   •  check out   •  as a secretary   •  dropped by   •  started looking  
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
JOYCE: To underline, press "Control" and "U" ... that's ... Hello.
TASHA: Oh, hello, Joyce. This is Tasha.
JOYCE: Oh, hi, Tasha. How are you?
TASHA: Well, I'm fine, thanks. And how about you?
JOYCE: I'm okay. This computer is driving me crazy!
TASHA: Well, you just have to . You can do it!
JOYCE: I suppose.
TASHA: Listen, I the Canada Employment Office after I left work.
JOYCE: Are you looking for a new job?
TASHA: No. I had some employment information from my boss. I had to . But would you be interested in a job?
JOYCE: Why?
TASHA: Well, they have a secretarial on the board that you should .
JOYCE: I don't know. I haven't worked for some time.
TASHA: Well, it wouldn't hurt about it.
JOYCE: I am interested. I've just been for a while.
TASHA: You should go down to CEC as soon as possible.
JOYCE: Can you tell me ?
TASHA: Just tell the receptionist that you're interested in the on the "help wanted" board.
JOYCE: Thanks, Tasha. I really appreciate it.
TASHA: Lots of luck! L1NC 3.19
JOYCE: Bye-bye.
TASHA: Bye.
At Reception
RECEPTIONIST: Can I help you?
JOYCE: Yes. I'm interested in a secretarial on the board.
RECEPTIONIST: Okay. Have you been here before?
JOYCE: No. I've just for a job.
RECEPTIONIST: Okay. You have to fill this application form first before you see a counsellor. Have you worked before?
JOYCE: I worked for five years or so before my children were born.
RECEPTIONIST: Okay. Be sure and put that on the application form. And also include your job skills, the name of your , and don't forget your social insurance number.
JOYCE: Okay. I'll do that right now.
RECEPTIONIST: Let me know if you need any help.
JOYCE: Thanks. Ah, can you tell me to a counsellor?
RECEPTIONIST: It shouldn't be too long.
JOYCE: Thank you.
This exercise has been made using a free generator and script at Random Idea English Video courtesy TRU University – Open Learning Division

A Plumbing Problem - Part 2 - LINC 3.18

Watch the video starting at 03:10. Listen and repeat to improve your pronunciation. Complete the exercise below.
have to fix   •  have to shower   •  need the pipe fixed   •  would call   •  you'll have to be   •  have it repaired   •  he'll be obliged   •  get some repairs done   •  fill it out   •  If you win   •  long enough  
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
Two Days Later
ESTER: Mr. Carmichael! I need to talk to you.
MANAGER: Sure. What can I do for you?
ESTER: It's been four days now, and I still don't have any hot water. I at my friend's.
MANAGER: Well, don't worry. I'll by tomorrow.
ESTER: You said that two days ago! You've been saying that since the pipe broke.
MANAGER: Well, patient. Plumbers take their time.
ESTER: I've been patient . I want hot water by tomorrow.
MANAGER: No problem.
Six Days Later
RECEPTIONIST: Yes?
ESTER: I'm a tenant. Can you help me in my apartment?
RECEPTIONIST: What's the problem?
ESTER: Well, a pipe started to leak underneath the kitchen sink. I called my landlord and he tried to fix it. Then he said he a plumber.
RECEPTIONIST: Well, how long has this been?
ESTER: About six days. I have no hot water. I have to take shower at a friend's. Doesn't the landlord it?
RECEPTIONIST: Yes, he does. Now what was your name?
ESTER: Ester Gueverra.
RECEPTIONIST: Miss Gueverra, if you'd just like to have a seat, I'll have an information officer speak to you right away.
ESTER: Thanks.
INFORMATION OFFICER: Ms. Gueverra?
ESTER: Yes?
INFORMATION OFFICER: Hi, I'm George Simpson. So, how long have you been without hot water?
ESTER: It's been about six days now.
INFORMATION OFFICER: Have you informed the landlord in writing that you ?
ESTER: No, but I've told him over and over again. He keeps promising to get it fixed, then he doesn't.
INFORMATION OFFICER: Okay. You can make an application under section nine to bring the case to arbitration. , then he'll have to fix the leak immediately…
ESTER: Okay, how do I make an application?
INFORMATION OFFICER: Fill out this form. Leave one with me and take two for yourself. Give one to the manager. Then by law to come to the hearing.
ESTER: Okay. Can I fill it out here?
INFORMATION OFFICER: Sure. This paper here has the time and place of the hearing, so just come back at the time on that paper.
ESTER: Okay, I'll right away.
This exercise has been made using a free generator and script at Random Idea English Video courtesy TRU University – Open Learning Division

A Plumbing Problem - Part 1 - LINC 3.18

Watch the video. Listen and repeat to improve your pronunciation. Complete the exercise below.
what a mess   •  shouldn't be   •  would be done   •  have to wait   •  fix it yourself   •  what I can do   •  had to turn off   •  would come   •  he was held up   •  Does that mean   •  I'm afraid so   •  I'm afraid not   •  a lot of  
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
ESTER: Oh, no! Oh, ! Hello. This is Ester Gueverra in Apartment 302. That's right, 302. I just got home and a pipe under my kitchen sink is leaking. Okay. See you in a minute, then.
ESTER: Hi! Come on in. It's open.
MANAGER: Hi.
ESTER: Hi. I'm just mopping up.
MANAGER: Oh, was there water?
ESTER: It's not too bad.
MANAGER: Oh, good.
ESTER: I see you brought your tools. Are you going to ?
MANAGER: Well, I'm going to try. Where's the leak?
ESTER: Under the sink.
MANAGER: Let's have a look. Oh yes, I see it. Let's try this. Nope.
ESTER: Can I help?
MANAGER: Well, you can hand me those large pliers there.
ESTER: Here you go.
MANAGER: Thanks. Well, that's that.
ESTER: So, can you fix it?
MANAGER: No, . I don't have the right tools.
ESTER: Oh.
MANAGER: I'll have to call the plumber.
ESTER: What's the problem?
MANAGER: There's a leak in the pipe just above the main shut off valve. I your hot water.
ESTER: Turn off the hot water? I won't have any hot water?
MANAGER: . It's the main shutoff to the whole apartment.
ESTER: Oh, no!
MANAGER: You'll for the plumber.
ESTER: Well, I hope he gets here soon.
MANAGER: Well, I'll make a quick call. It any later than tomorrow morning.
ESTER: Okay.
MANAGER: Okay, bye-bye.
ESTER: Bye.
The Next Day
ESTER: Oh, I don't believe this!
MANAGER: Hello.
ESTER: Hello? This is Ester Gueverra in Apartment 302.
MANAGER: Oh yes? Is everything okay?
ESTER: No. It isn't. You told me the plumber this morning to fix the pipe under the kitchen sink.
MANAGER: Oh, I guess .
ESTER: Held up! This is the second day in a row he's been held up. And you promised this in a day.
MANAGER: Oh, I am sure he'll be there tomorrow morning.
ESTER: I hope so. I still don't have any hot water, you know!
MANAGER: I am sorry. I'll see .
ESTER: All right then.
This exercise has been made using a free generator and script at Random Idea English Video courtesy TRU University – Open Learning Division

Travelling to Lima - LINC 3.15

Watch the video. Listen and repeat to improve your pronunciation. Complete the exercise below.
haven't seen   •  Are you flying   •  don't have   •  doesn't work   •  I'm going   •  isn't   •  will that cost   •  would get   •  Is there   •  would be   •  I'll just check   •  have to change   •  do you mean   •  Are you travelling   •  are you thinking   •  rather go   •  would have to   •  seems   •  might miss   •  can get   •  to return  
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
AGENT: When of flying?
MANUEL: Around the middle of next month. I an exact date.
AGENT: And you want to go to Lima?
MANUEL: Yes, that's right.
AGENT: Okay, just a moment. I'll just see what's available. on business?
MANUEL: No, to visit my family.
AGENT: That's nice.
MANUEL: Yes. I my mother and father in a couple of years.
AGENT: I'm sure they're looking forward to it.
MANUEL: Yes, they are.
AGENT: Okay, the best way is to fly from here to Vancouver, then to Los Angeles. And then catch a flight from there to Lima.
MANUEL: So, I planes in Vancouver and Los Angeles?
AGENT: Yes, that's right. I have seats on the 14th (fourteenth), and then the next flight is on the 17th (seventeenth), but it's nearly full.
MANUEL: On the seventeenth?
AGENT: Yes. alone?
MANUEL: Yes, I am.
AGENT: Then I you on either flight.
MANUEL: I think I'd on the seventeenth.
AGENT: Okay, and when would you like ?
MANUEL: In four weeks.
AGENT: Okay. Let me see. Four weeks later is the fourteenth. I can get you a flight from Lima, but the connection in Los Angeles very good.
MANUEL: What by that?
AGENT: I mean that you to L.A. late in the afternoon. You would have to wait about six hours before you catch your flight to Vancouver.
MANUEL: I understand. Can I stay overnight in Los Angeles and fly the next morning?
AGENT: Well, you could. But you pay more. With the stopover, it's an extra two hundred dollars, plus your hotel.
MANUEL: Oh, that's a lot. any other way to go?
AGENT: into it. You could fly through Mexico City. But then you only have half an hour between flights.
MANUEL: Hmm. That very short.
AGENT: Yes, it is. You your connection. And then you have to change planes again in San Francisco and in Vancouver.
MANUEL: I think the first flight was better.
AGENT: Would you like me to book that for you?
MANUEL: How much ?
AGENT: One thousand, one hundred and seventy-eight ($1,178), plus tax, which brings it to $1,295.46 (one thousand, two hundred and ninety-five dollars and forty-six cents).
MANUEL: And that's the cheapest rate?
AGENT: Yes, unless you go on a charter. A charter $788 (seven hundred and eighty-eight dollars), plus tax. It leaves on the 11th (eleventh). But it's only for two weeks.
MANUEL: No, that . I think the first flight was the best.
AGENT: I think so, too.
MANUEL: Okay then. Please book that for me.
This exercise has been made using a free generator and script at Random Idea English Video courtesy TRU University – Open Learning Division

Reporting a Break-in - LINC 3.14

Watch the video. Listen and repeat to improve your pronunciation. Complete the exercise below.
do our best   •  is broken   •  what they took   •  so quickly   •  call in   •  Breaking into   •  such a mess   •  to lock   •  must have broken in   •  was going to   •  may have taken   •  makes me   •  what to say   •  work stored   •  valuables taken   •  carefully   •  must have happened  
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
ESTER: I don't believe this. Who would do a thing like this?
LLOYD: This is terrible. people's homes is the most disgusting thing. They left .
ESTER: I feel like I want to cry.
LLOYD: Did they take anything special?
ESTER: Yes! My grandmother's candlestick holders. I mean, what are they going to do with something like that?
LLOYD: They stole your computer from the bedroom, too.
ESTER: Did they take the TV, too?
LLOYD: Yes, they did. And the VCR.
ESTER: I don't know .
LLOYD: That's probably the police. I'll get it. Okay.
ESTER: Thanks.
OFFICER: Hello. I'm Officer Rankin.
ESTER: Hello. Thank you for coming .
OFFICER: No problem. Ester?
LLOYD: Yes, please have a seat.
OFFICER: Thank you.
LLOYD: This is very upsetting. They this afternoon.
OFFICER: Yes, it is upsetting. I understand. Ester, were you home during the day?
ESTER: No. I was at work. Ah, my shift is between 8:30 in the morning and five o'clock.
OFFICER: And were you here today, sir?
LLOYD: No, I came in about thirty minutes ago. I take Ester out for dinner.
OFFICER: So that means no one was here between ...
ESTER: Between about 8:15 (eight-fifteen) and 5:30 (five-thirty).
OFFICER: Okay. Now, do you have an answering machine?
ESTER: Well, I did. Until this afternoon.
OFFICER: I see. And did you for messages during the day?
ESTER: Yes, I called in twice. Once about noon and again about three o'clock, on my coffee break.
OFFICER: And the machine was still here?
ESTER: Yes, I had two messages in the morning, and one message in the afternoon.
LLOYD: So the break-in between three and 5:30 (five thirty).
OFFICER: That sounds reasonable. Unless the burglars were here already when Ester called in this afternoon.
ESTER: Oh, that really gets me.
OFFICER: How do you think they got in?
ESTER: The lock on the front door . I think they forced it.
LLOYD: What I don't understand is—how did they get into the apartment building?
ESTER: I'm always very careful the doors.
OFFICER: Locks aren't always burglar-proof. And there are many ways they can get into the building.
ESTER: When I got home this afternoon and saw all of this, I called the building manager. But he was away for the day.
OFFICER: The burglars advantage of that.
ESTER: I guess.
LLOYD: Do you want to know ?
OFFICER: Yes. And your insurance company will need a list of stolen property, as well.
LLOYD: Well, that's okay.
OFFICER: Did they take any jewellery?
ESTER: No, but they took a pair of silver candlestick holders. They were my grandmother's.
OFFICER: Oh, that's too bad. Were any other ?
LLOYD: They stole her computer. And she had lots of on the hard drive.
OFFICER: No backups?
ESTER: Not everything. I know, my fault. I should do it.
OFFICER: Yeah. Ah, anything else?
LLOYD: Well, they stole the TV and the VCR.
OFFICER: Oh. Have you noticed anything else missing?
ESTER: Not so far. No .
OFFICER: You should check the whole apartment .
ESTER: Of course.
OFFICER: Well, at least they didn't damage too much.
LLOYD: Well, they left quite a mess in the bedroom.
OFFICER: Oh. Can I take a look at that?
LLOYD: Yes, of course. It's this way ...
OFFICER: Just relax. We'll call dispatch right away and fill out a report.
ESTER: Thanks. It just so upset.
OFFICER: We'll to catch them. And maybe you'll get your candlesticks back.
ESTER: I hope.
This exercise has been made using a free generator and script at Random Idea English Video courtesy TRU University – Open Learning Division

Hospital Trainee - LINC 3.12

Watch the video. Listen and repeat to improve your pronunciation. Complete the exercise below.
worked as a   •  should I clean   •  what needs   •  could cause   •  Should I use   •  change   •  have to remove   •  making   •  should save   •  have to look after   •  should come   •  to check   •  should clean   •  done   •  Working   •  should I mop   •  to protect   •  there are   •  to rinse  
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
MRS. BANKS: Hello.
ALICE: Oh, hello. Mrs. Banks?
MRS. BANKS: Yes.
ALICE: Are you finished at the personnel office?
MRS. BANKS: Yes, I'm all done. They told me I and see you.
ALICE: Good. Well, we'll start you off right away.
MRS. BANKS: Good. Thanks.
ALICE: This room still needs cleaning. So I'll explain to you to be done, and I'll leave you to try it on your own.
MRS. BANKS: Okay. That sounds good.
ALICE: Have you this kind of job before?
MRS. BANKS: Yes, I've done similar jobs. I worked with an office cleaning company. And I also chambermaid in a motel.
ALICE: I see. at the hospital is little different. We the safety and comfort of the patients and also maintain strict cleanliness and hygiene.
MRS. BANKS: I understand.
ALICE: Okay, then. You'll start by the bed.
MRS. BANKS: Should I the sheets?
ALICE: Yes. And when you change the bed linens, make sure no wrinkles on the sheets.
MRS. BANKS: Oh?
ALICE: It bed sores. The patients usually spend most of the day in the bed.
MRS. BANKS: I see.
ALICE: When you are finished with the bed, take the cloth, wipe down the table and all the counters. Make sure the cloth in the disinfectant solution.
MRS. BANKS: Where's the solution?
ALICE: Here. You'll mix it in this bucket. Always wear rubber gloves your skin.
MRS. BANKS: Okay. Then the floor?
ALICE: No. You the mopping until the end.
MRS. BANKS: Okay.
ALICE: Next, you out the bathroom. Use this strong cleaner and go over the bathroom fixtures twice.
MRS. BANKS: Okay. And how the bathroom floor?
ALICE: Use the squeeze mop.
MRS. BANKS: this cleaner for the floor, too?
ALICE: No, here. Use this cleaner for the floor. It has wax in it and makes a nice job of it.
MRS. BANKS: And I use this cleaner for the room floor, too, right?
ALICE: Yes. But before you do the floor, do the mirrors, the wall around the switches, and the door handles.
MRS. BANKS: And I use this solution?
ALICE: Yes. And for the mirrors you'll find a soft rag on the cart.
MRS. BANKS: No problem.
ALICE: You all the dirty towels from the bathroom and replace them with clean ones.
MRS. BANKS: Right.
ALICE: And make sure the soap.
MRS. BANKS: Okay.
ALICE: When you are done with the bathroom, do the floor.
MRS. BANKS: The bathroom and the room floor, right?
ALICE: Right. It'll take about half an hour for the floor to dry. I'll come back and we'll go over your work together.
MRS. BANKS: Okay. I'll start with the bed.
ALICE: Sure.
This exercise has been made using a free generator and script at Random Idea English Video courtesy TRU University – Open Learning Division