Answering the Phone - Sales Calls

Lesson 09: Answering Machine - Pronouns
Watch the video. Complete the exercise below.
calling   •  who's this   •  for five years   •  a great   •  savings account   •  What is   •  speaking with   •  Are you   •  am fine   •  your time   •  for calling  
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
HANDLING A SALES CALL FROM A BANK
Jim: Hello.
Mike: Hello, am I Jim?
Jim: Yes, ?
Mike: This is Mike, on behalf of Signature Bank. You have been our client . Right, Jim?
Jim: That’s right. this about?
Mike: Well, we are offering a higher interest rate if you open a with Signature Bank.
Jim: Nah, I with my current status.
Mike: sure Jim? This is opportunity.
Jim: Yeah, I’m sure. Thanks though.
Mike: Thanks for .
VOCABULARY
On behalf of: for
Client: customer
Interest rate: 3% - money you make from money in a bank
Savings account: You can save money in this bank account.
Current Status: How things are now
Opportunity: Chance
Thanks though: Thanks anyway
This exercise has been made using a free generator and script at Random Idea English

Conversation Tips - Giving Directions

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Watch the video. Listen and repeat to improve your pronunciation.
near here   ·  do I   ·  across from   ·  go down   ·  the street   ·  behind   ·  turn right   ·  Just past   ·  right   ·  where's   ·  past the park   ·  to the right  
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
Man: Uh, excuse me. Is there a Café Olay ?
Woman: Yes, there’s one the post office.
Man: How get there?
Woman: You the street to the signal and then you .
Man: Down , then .
Woman: Yes, it’s just .
Man: the park. Thanks and the Grand Hotel?
Woman: It’s here, you.
Man: Oh, thanks.
This video has been made using a free script generator at Random Idea English