Taking a Message - Funny! - What do the callers say?

Lesson 50: Long-distance Call
Watch the video. Complete the exercise below.
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
Man: Hello. Top Notch Travel. One moment, please. Hello. Top Notch, just a moment, please. Top Notch. Hold please. Hi, Mrs. Baity. Sheryl. I’m afraid, Sheryl’s not here.
Caller:
Man: You’re not satisfied with your hotel. No Bellman. I’m sorry. Sheryl will call you back.
Caller:
Man: Okay. Good-bye. Hello.
Caller:
Man: Yes. Hello, Mr. Rachid.
Caller:
Man: Sheryl’s not here. Can I take a message?
Caller:
Man: You want a cheaper hotel in Budapest.
Caller:
Man: A hotel without breakfast is okay. Very good. I’ll give Sheryl your message.
Caller:
Man: Goodbye. Hello.
Caller:
Man: Hi. Ms. Novec.
Caller:
Man: She’ll be right back. Is there a message?
Caller:
Man: Can your cat stay with you in Rio? And you’d like to reserve a king-sized bed.
Caller:
Man: I’ll ask her to check and call you.
Caller:
Man: Bye-bye. Oh. You’re back. I have three messages for you. Let’s see. Mrs. Baity wants a cheaper cat. Mr. Rachid isn’t satisfied with his breakfast. And Ms. Novec thinks the bellman needs a king-sized bed. They’ll explain it all to you.
Sheryl: What?
This exercise has been made using a free generator and script at Random Idea English

Telephone - Asking to Repeat

Lesson 09: Answering Machine - Pronouns
Watch the video. Complete the exercise below.
he'll be back   •  This is   •  slowly please   •  speak to   •  at home   •  Can I have   •  not in the office   •  spell that   •  Can you ask   •  Can I   •  Do you know   •  area code   •  your company   •  you'd like   •  right   •  our time   •  first name   •  country code   •  Could you repeat   •  at around eight   •  got it  
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
Man: Hello. May I please Shinji Matsumoto, please?
Receptionist: I’m sorry. Mr. Matsumoto’s right now. Can I take a message?
Man: when he’ll be back?
Receptionist: I think in the office late this afternoon.
Man: I see. Bill Henderson of Alltec calling. Mr. Matsumoto to call me around uh… eight PM your time.
Receptionist: I’m sorry. your name again?
Man: Bill Henderson.
Receptionist: Can you please?
Man: Sure. It’s Bill Henderson, H-E-N-D-E-R-S-O-N.
Receptionist: Uh, I’m sorry. that slowly?
Man: Sorry. Ah, it’s H-E-N as in “Nancy” –D-E-R-S-O-N.
Receptionist: H-E-N-D-E-R-S-O-N.
Man: That’s .
Receptionist: And your ?
Man: B-I- double L.
Receptionist: B-I-L-L. And ?
Man: Alltec. A – double L-T-E-C.
Receptionist: A-L-L-T-E-C. And him to call you at home?
Man: Yes, o’clock tonight.
Receptionist: Eight o’clock, Japan time.
Man: That’s right.
Receptionist: Okay. have your number, please?
Man: I think he has it, but I’d better give it to you just in case. It’s 212, 456-9872.
Receptionist: I’m sorry. Could you repeat that ?
Man: Sure. It’s area code 2-1-2, 4-5-6-, 9-8-7-2.
Receptionist: Ah, 212, 456-9872?
Man: That’s right.
Receptionist: And the ?
Man: I’m in the US.
Receptionist: Okay. And you want him to call you at eight PM .
Man: That’s right.
Receptionist: Okay. Mr. Bill Henderson at Alltec, 212-456-9872, call at eight PM.
Man: You .
This exercise has been made using a free generator and script at Random Idea English

Answering the Phone - Sales Calls

Lesson 09: Answering Machine - Pronouns
Watch the video. Complete the exercise below.
calling   •  who's this   •  for five years   •  a great   •  savings account   •  What is   •  speaking with   •  Are you   •  am fine   •  your time   •  for calling  
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
HANDLING A SALES CALL FROM A BANK
Jim: Hello.
Mike: Hello, am I Jim?
Jim: Yes, ?
Mike: This is Mike, on behalf of Signature Bank. You have been our client . Right, Jim?
Jim: That’s right. this about?
Mike: Well, we are offering a higher interest rate if you open a with Signature Bank.
Jim: Nah, I with my current status.
Mike: sure Jim? This is opportunity.
Jim: Yeah, I’m sure. Thanks though.
Mike: Thanks for .
VOCABULARY
On behalf of: for
Client: customer
Interest rate: 3% - money you make from money in a bank
Savings account: You can save money in this bank account.
Current Status: How things are now
Opportunity: Chance
Thanks though: Thanks anyway
This exercise has been made using a free generator and script at Random Idea English

Conversation Tips - Giving Directions

Community
Watch the video. Listen and repeat to improve your pronunciation.
near here   ·  do I   ·  across from   ·  go down   ·  the street   ·  behind   ·  turn right   ·  Just past   ·  right   ·  where's   ·  past the park   ·  to the right  
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
Man: Uh, excuse me. Is there a Café Olay ?
Woman: Yes, there’s one the post office.
Man: How get there?
Woman: You the street to the signal and then you .
Man: Down , then .
Woman: Yes, it’s just .
Man: the park. Thanks and the Grand Hotel?
Woman: It’s here, you.
Man: Oh, thanks.
This video has been made using a free script generator at Random Idea English